Hosting guides

Answer it once.

Short, practical guides for people who host: what belongs in a welcome book, which questions every guest asks, and how to stop answering the same ones by hand.

• Choosing a digital guidebook app for Airbnb: an honest comparison

  Which digital guidebook is right for one place, for five, and for fifty — what each kind is actually good at, where the free options run out, and the question worth asking before you pick any of them.

• An AI that answers guest questions from your guide: how to tell whether it is making things up

  Every vendor says their assistant only answers from your own guide and never invents anything. Here are eight questions to ask it before your guests do, what a trustworthy answer looks like, and how to tell a tool's mistake from a gap in what you wrote.

• Airbnb house manual: what to put in it, with a filled-in example

  An Airbnb house manual explains how your place works: heating, hot water, appliances, where things are, what to do when something fails. What goes in it, two filled-in examples to copy, where the field is, and why guests miss it.

• How to give guests the Wi-Fi password: card, QR code and guide

  Print the network name and password on a card inside the flat, next to a QR code that encodes the network itself, and repeat the same words in your guide and arrival message. Filled examples, a copy block, and the two-minute check after a router restart.

• Vacation rental pre-arrival message template (send it before check-in)

  What to send guests a few days before arrival, separate from the check-in instructions: a copy-paste template, what belongs in it, and when to send it.

• Airbnb checkout instructions template, with two filled-in examples

  Airbnb checkout instructions you can copy: the time, three to five tasks, where the keys go and how to lock up. A template, two filled-in examples, lockbox, smart lock and in-person variants, and when to send it.

• What happens when your 14-day free trial ends

  What the free trial actually includes, what it doesn't, and exactly what changes on day 15 — no surprise charge, no countdown banner, just a clear answer.

• Hosting guests who don't speak your language

  What to translate first when a guest doesn't speak your language, which free tools actually hold up, and where they quietly fail — a practical guide, not a sales pitch.

• Askello vs Touch Stay: a plain comparison for hosts with a few places

  Touch Stay is the digital guidebook most hosts hear of first. Here is what it does that Askello does not, what Askello does that it does not, and who each one is for.

• Askello vs GuestIntro: two small AI guest guides, compared honestly

  GuestIntro and Askello sell nearly the same thing to nearly the same host. Here is where they differ: the free plan, the AI, languages, importing from Airbnb, and what the guest gives up.

• House rules for guests: a sample you can copy, with two filled-in examples

  Sample house rules for guests in a vacation rental: eight rules worth having, a copy-and-fill template, two filled-in examples from real-looking guides, and how to phrase each rule so a guest reads it.

• What guests ask most in a vacation rental, and where each answer should live

  The questions vacation rental guests ask most, in the order they ask them: getting in, Wi-Fi, parking, how things work, local tips and checkout. A list to copy, answers filled in for one flat in Sarajevo and Split, and how to catch the questions your guide is missing.

• Airbnb check-in instructions template, with filled-in examples

  A copy-and-fill Airbnb check-in instructions template, two complete sample messages, and the lines to change for a key box, keypad, smart lock, intercom or an in-person handover.

• Vacation rental welcome book template, with two filled-in examples

  A copy-and-fill vacation rental welcome book template in eleven sections, two complete example welcome books, and how to write the getting-in page for a key box, smart lock, intercom or an in-person handover.